L E A D T I M E
• Pieces are made to order and have a 7-10 business day turnaround (approx. 2 weeks).
• If you have ordered more than one item, production time will take longer. Please allow this extra time so that your items arrive as they should.
• Need a rush order? Please get in contact prior to checkout to see if we can accommodate.
• HOLIDAY SHOPPING? We always recommend ordering early to avoid the rush and postal delays.
D O M E S T I C S H I P P I N G
• All packages are insured and 'Signed For' and orders over the value of £200 are sent by Special Delivery so your purchase gets to you in a secure & timely manner.
• Most pieces have a 7-10 business day production time and ship once completed. If timing is of concern, please contact us prior to checkout.
I N T E R N A T I O N A L S H I P P I N G
• Arrival times will vary based upon the country shipped to and customs processes. MINIMA has no control over this.
• Please note that each country has its own policies and Duties/VAT taxes. Customs related fees are the responsibility of the buyer, and not MINIMA.
It is also the buyers responsibility to notify MINIMA of any other special shipping rules or restrictions for their country when shipping jewellery.
I N S U R A N C E
• Your package will ship with insurance included.
• MINIMA is not responsible for any lost or damaged packages. Of course we want each purchase to be a success, so please get in touch if any issues arise so that we can assist however possible.
P A C K A G I N G
• Due to the delicate nature of jewellery, items are packed as carefully as possible to ensure a safe arrival.
• All MINIMA pieces are packed in a labelled gift box, ready to give as a gift.
• We endeavor to make as little environmental impact as we can and use recyclable and Fairtrade materials. All our packaging is made from either recycled and/or recyclable materials. Please dispose of all packaging responsibly.
• In order to save a tree, we typically do not include a packing slip or invoice with your order unless specifically requested.